Buying from Isle Of Light Records / Delivery / Payment
We try to ship all orders within one working day of receiving them via our online shop. You will be notified via email when your order is placed, payment is made and when your product is shipped.
We use Royal Mail for UK and European deliveries and varying mail services for the rest of world depending on order size.
Delivery time can never be guaranteed, but usual delivery time in the UK would be 1-3 working days (we send second class) and longer during busy periods such as the build up to christmas.
For European and rest of world orders, the shipping time will vary depending on the Country of delivery.
We use PayPal to process all order payments and do not store any credit/payment card details on our server or website.
You do not need to have a paypal account to use their service to buy our music.
If you are not satisfied with your purchase, you may return it to us at your own cost, within 7 days, unopened and in resellable condition, for a full refund, in accordance with UK distance selling regulations. Your satuatory rights are not affected.
We regret we cannot refund shipping costs in such circumstances.
If there is a problem we might be able to resolve, please email us at firstname.lastname@example.org
If you encounter technical errors on our website or need guidance making a purchase, please email us with the details and we'll do our best to help.
Please note that order sizes are limited by weight which means you can usually on purchase about 5-6 CD's maximum per order. If you wish to purchase more than the shop will allow, please contact us and we'll be happy to assist.
When purchasing from isleoflight.co.uk, you are entering into a contract with:
Isle Of Light Records
PO Box 6519
Privacy & Data Policy - How we use your personal information
We require name, address and telephone contact data from you when making a purchase from this website. All other data you offer is at your discretion. Even if you choose the guest checkout option, or create a user account with us, we will retain this data for the following purposes:
We retain these details on our server, but CANNOT guarantee that our website or hosting provision will be safe in the future from hacking or exploitation and data theft, though we do take every reasonable measure to safeguard your data, and have never yet been victim to such an attack - (touch wood!)
We never give your data to any third party for any reason, nor further profit from it in any way without seeking your full consent.
By purchasing from or using this website, you agree to these terms unconditionally.
The sale of goods and operation of our shop is governed by UK law.
Shop created and maintained by Torbz